Services

Customer portals

A customer portal lets your clients serve themselves: apply, order, track progress, download documents or complete training, without emailing your team.

Sound familiar?

  • Customers email or call your team for information they could look up
  • Applications and forms arrive as PDFs that someone re-keys
  • There is no single place for customers to see their history
  • Content or training needs to be delivered securely to signed-in users

What's included

  • Secure sign-up, sign-in and account management
  • Online applications, forms and approval workflows
  • Order history, documents and status tracking
  • Gated content, training modules and progress tracking
  • Admin tools for your team
  • Email notifications and integrations

Related work

Origin Theatrical home page with featured title carousel, catalogue search and latest news
Licensing platform
Origin Theatrical

Origin Theatrical

A licensing and e-commerce platform for a theatrical rights agency: catalogue search, performance-rights applications, shop and customer accounts.

SuperParent Powers home page introducing the parenting program for pre-teens and teens
Online learning platform
The Kidman Centre, UTS

SuperParent Powers

An online training program for parents and caregivers of 10–15 year olds, built for the Kidman Centre at UTS.

Frequently asked questions

Do you charge for discovery?

No. We invest the time to understand your business, users and constraints before we quote, at no charge. You then receive a fixed-cost proposal with a clear scope.

Is customer data kept secure?

Yes. Portals use secure authentication, role-based access and encrypted connections, and are hosted on AWS in Australia.

Have a similar project in mind?

Discovery is free. Tell us what you need and we’ll come back with a fixed-cost proposal.

Discuss a project